Grievance Redressal
Tell us where we've fallen short.
Customers, suppliers, contractors, partners and community members can raise a concern about ONEBYZERO's activities, products or services — confidentially, without retaliation, and without giving up any other legal right you may have.
Dedicated grievance email
grievances@onebyzero.ai
Our commitment
Anonymity
You never have to give your name to be heard. Anonymous grievances are logged and investigated the same as any other.
Confidentiality
Your identity, your grievance and any evidence you share stay restricted to those directly handling your case.
Non-retaliation
Raising a concern will never be held against you. We protect every stakeholder from discrimination for coming forward.
